We have incident management and monitoring processes in place to manage events that may compromise the integrity or availability of services, systems or data. If an incident occurs, the Incident Management Team logs and prioritizes the incident according to its severity and any major incident that impacts the up-time of the system will be posted on the Iseehear Health Status Check Dashboard. Events that directly impact customers will be assigned the highest priority.
Please visit the Iseehear Health Status Check Dashboard Iseehear Health Status Check Dashboard