Iseehear Inc. - Health Status Check

All Systems Are Operational
Policy Notices
  • UPDATE: Iseehear Inc. Life Sciences Electronic Subscription Agreement
  • It is our goal to communicate in a timely fashion the changes we make to our Electronic Subscription Agreement.

    Iseehear Inc. Life Sciences Electronic Subscription Agreement has been updated as of October 22, 2020. If You are a new Subscriber, then this Electronic Subscription Agreement will be effective as of November 2, 2020. If You are an existing Subscriber, We are providing You with prior notice of these changes which will be effective as of December 1, 2020. For the updated version and the previous version of the Iseehear Inc. Life Sciences Electronic Subscription Agreement, please see the links below.

    Updated Subscription Agreement: October 22, 2020

    Previous Subscription Agreement: February 26, 2019

    Thank you
    Iseehear Inc. Life Sciences
Security Notifications
  • UPDATE: OpenSSL Releases Security Updates (CVE-2022-0778)
  • Created Date: March 18, 2022
    Last Modified Date: March 18, 2022

    Description

    ************************

    *** NOTICE March 18TH 2022 (10:30 PM EST) ***

    Iseehear Inc. IT Security has completed it's remediation of CVE-2022-0778.

    Iseehear Inc. IT Security has completed it's patch remediation upgrade to OpenSSL v3.0.2 as recommended by OpenSSL and CISA.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you
    Iseehear Inc. Life Sciences

    ************************

    *** NOTICE March 18TH 2022 ***

    The Iseehear Inc. IT Security and Application Development Teams are actively reviewing which Iseehear Inc. products are impacted by CVE-2022-0778. As we assess potential impact and remediation, if any, we will update this notice.

    Please follow this notice for the latest updates.

    If an Iseehear Inc. application is impacted and remediation is needed a separate link or an email containing remediation steps will be provided to affected customers.

    Iseehear Inc. IT Security will continue to monitor the (CVE-2022-0778) situation.


    More details surrounding the CVE can be found in the following 3rd party links:

    https://www.cisa.gov/uscert/ncas/current-activity/2022/03/17/openssl-releases-security-updates

    https://www.openssl.org/news/secadv/20220315.txt


    Thank you
    Iseehear Inc. Life Sciences
  • UPDATE: Apache Log4j 2 utility (CVE-2021-44228)
  • Created Date: December 11th, 2021
    Last Modified Date: January 14th, 2022

    Description

    ************************

    *** NOTICE JANUARY 10TH 2022 ***

    Iseehear Inc. IT Security continues to scan for CVE-2021-44228 vulnerabilities.
    At this time, we wish to inform you that no CVE-2021-44228 vulnerabilities were found nor detected with the SoftMouseNET Platform.
    The Iseehear Inc. IT Security team continues to monitor the situation closely and we will continue to provide updates as soon as we know if there is an evolving threat regarding CVE-2021-44228.

    ************************

    ***UPDATE DECEMBER 29TH 2021 ***

    Iseehear Inc. IT Security has completed it's evaluation of CVE-2021-44832 in relation to our applications. Based on our investigation and testing none of Iseehear Inc. applications relating to Log4j, are affected by CVE-2021-44832.
    ************************

    *** NOTICE DECEMBER 24TH 2021 ***

    Iseehear Inc. IT Security continues to scan for CVE-2021-44228 vulnerabilities.
    At this time, we wish to inform you that no CVE-2021-44228 vulnerabilities were found nor detected with the SoftMouseNET Platform.
    The Iseehear Inc. IT Security team continues to monitor the situation closely and we will continue to provide updates as soon as we know if there is an evolving threat regarding CVE-2021-44228.

    ************************

    *** NOTICE DECEMBER 23RD 2021 ***

    Iseehear Inc. IT Security continues to scan for CVE-2021-44228 vulnerabilities.
    At this time, we wish to inform you that no CVE-2021-44228 vulnerabilities were found nor detected with the SoftMouseNET Platform.
    The Iseehear Inc. IT Security team continues to monitor the situation closely and we will continue to provide updates as soon as we know if there is an evolving threat regarding CVE-2021-44228.

    ************************

    ***UPDATE DECEMBER 22ND 2021 ***

    Iseehear Inc. IT Security has completed it's evaluation of CVE-2021-45105 in relation to our applications. Based on our investigation and testing none of Iseehear Inc. applications relating to Log4j, are affected by CVE-2021-45105.

    ************************

    ***UPDATE DECEMBER 20TH 2021 ***

    The Apache Foundation has disclosed a new 2021-45105 relating to a Denial-of-Service attack using the log4j library. Iseehear Inc. is currently evaluating if this new CVE will impact any of its products. Further updates will be provided if necessary. This CVE relates to a DoS attack not a Remote Code execution vulnerability which was disclosed in the earlier CVEs.

    ************************

    ***UPDATE DECEMBER 14TH 2021 ***

    On the 14th of December 2021, it was determined that the patch provided by the Apache Foundation for CVE-2021-44228 was not completely effective. CVE-2021-45046 was assigned to address the new denial of service vulnerability that affects log4j version 2.15.
    Iseehear Inc. IT Security has evaluated this new CVE and has determined that there are no impacts to Iseehear Inc. applications.

    ************************

    ***UPDATE DECEMBER 13TH 2021 ***

    In the wake of the discovery and public disclosure of the Apache Log4j 2 utility (CVE-2021-44228) security breach Iseehear Inc. IT Security immediately launched a review last Friday December 10th 2021 of all the SoftMouseNET Platform applications.
    An Iseehear Inc. IT Security investigation to determine whether there was any impact to the SoftMouseNET Platform and by extension our customers was conducted.
    Iseehear Inc. IT Security reached out to our third party security consultants for advice and suggestions to determine if Iseehear Inc. servers or applications were vulnerable. Advice and suggestions were provided.
    At this time, we wish to inform you that no CVE-2021-44228 vulnerabilities were found nor detected with the SoftMouseNET Platform.
    The Iseehear Inc. IT Security team continues to monitor the situation closely and we will continue to provide updates as soon as we know if there is an evolving threat regarding CVE-2021-44228.

    ************************

    *** NOTICE DECEMBER 10TH 2021 ***

    A vulnerability (CVE-2021-44832) has been reported on the 10th of December, 2021 in the Java logging library (log4j) in versions 2.0.0 up to version 2.14.1.
    The Iseehear Inc. IT Security and Application Development Teams are actively reviewing which Iseehear Inc. products are impacted. As we assess potential impact and remediation, if any, we will update this notice.
    Please follow this notice for the latest updates.
    If an Iseehear Inc. application is impacted and remediation is needed a separate link to remediation steps will be posted in this notice.
    Iseehear Inc. IT Security will continue to monitor the (CVE-2021-44832) situation.

    More details surrounding the CVE can be found in the following 3rd party links:

    https://blog.qualys.com/
    https://www.cisa.gov/uscert/ncas/current-activity
    https://www.lunasec.io/docs/blog/

    Thank you
    Iseehear Inc. Life Sciences
Previous Maintenance Schedule
  • Scheduled Application Maintenance on SoftMouse.NET - November 1st, 2024
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday November 1st, 2024

    Time: 10:00pm EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately fifteen (15) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - September 27th, 2024
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday September 27th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately thirty (30) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - September 6th, 2024
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday September 6th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately thirty (30) minutes.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - August 30th, 2024
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday August 30th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately four (4) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - August 9th, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday August 9th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately two hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - July 12th, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday July 12th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately thirty (30) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - July 5th, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday July 5th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately sixty (60) minutes.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Unscheduled Maintenance - June 28, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday June 28, 2024

    Time: 10:15 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Five (5) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - May 10th, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday May 10th, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately forty (40) minutes.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - April 5th, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday April 5th, 2024

    Time: 10:15 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately fifteen(15) minutes.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, the entire SoftMouse.NET website and application will not be accessible.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - March 15, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday March 15, 2024

    Time: 10:15 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, the entire SoftMouse.NET website and application will not be accessible.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - March 9, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday March 9, 2024

    Time: 10:15 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Thirty (30) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - February 23, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday February 23, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, the entire SoftMouse.NET website and application will not be accessible.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - February 02, 2024
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday February 02, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately forty five (45) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this process, you might experience a brief access interruption, prompting a quick log out, however you can log back in immediately. We anticipate this downtime to be around 10 minutes, but our total maintenance window is set at 45 minutes to ensure the seamless functioning of all systems. We appreciate your understanding as we work to ensure all systems run seamlessly.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - January 27, 2024
  • SoftMouse.NET Application Upgrade version v5.4.4 has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Scheduled Application Maintenance on SoftMouse.NET - January 27, 2024

    Date: Saturday January 27, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Ten (10) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - January 19, 2024
  • SoftMouse.NET Application Upgrade version v5.4.3 has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday January 19, 2024

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, the entire SoftMouse.NET website and application will not be accessible.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - December 16, 2023
  • SoftMouse.NET Application Upgrade version v5.4.3 has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday December 16, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - December 8, 2023
  • SoftMouse.NET Application maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Scheduled Application Maintenance on SoftMouse.NET - December 8, 2023

    Date: Friday December 8, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Thirty (30) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Unscheduled Maintenance - December 5, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Tuesday December 5, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately two (2) hours.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - November 24, 2023
  • SoftMouse.NET Application Upgrade version v5.4.2 has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday November 24, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Unscheduled Maintenance - October 9, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Monday October 9, 2023

    Time: 11:30 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately ten (10) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Unscheduled Maintenance - October 9, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Monday October 9, 2023

    Time: 5:30 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately ten (10) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - October 6, 2023
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday October 6, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - August 25, 2023
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday August 25, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Cloud Maintenance on SoftMouse.NET - August 12, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday August 12, 2023

    Time: 11:30 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (2) hours.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - July 28, 2023
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday July 28, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Infrastructure Upgrade on SoftMouse.NET - July 21, 2023
  • SoftMouse.NET Infrastructure Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday July 21, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately One (1) hour.

    Purpose: SoftMouse.NET Infrastructure Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Cloud Maintenance on SoftMouse.NET - June 24, 2023
  • Date: Saturday June 24, 2023

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - June 17, 2023
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday June 17, 2023

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - June 2, 2023
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday June 2, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Unscheduled Application Maintenance on SoftMouse.NET - May 12, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday May 12, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Ten (10) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - May 5, 2023
  • SoftMouse.NET Application Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday May 5, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Unscheduled Maintenance - April 28, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday April 28, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately two (2) hours.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Scheduled Security Testing Procedures
  • Date: Thursday April 27, 2023

    Time: 07:00 AM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Three (3) days.

    Purpose: Iseehear Inc. Will be running several tests to monitor and upgrade our security posture. - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this three (3) days event there will be no interruption to usage of any Iseehear applications.

    In the event of unforseen circumstances we will notify customers on this channel regarding next steps.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - April 7, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday April 7, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - March 31, 2023
  • SoftMouse.NET application upgrade version v5.2.3 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday March 31, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • SoftMouse.NET Infrastructure Upgrade - March 17, 2023
  • SoftMouse.NET Infrastructure Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday March 17, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately Two (2) hours.

    Purpose: SoftMouse.NET Infrastructure Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - February 17, 2023
  • SoftMouse.NET application upgrade version v5.2.2 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday February 17, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately one (1) hour.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Unscheduled Maintenance - January 13, 2023
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday January 13, 2023

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately fifteen (15) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Unscheduled Application Maintenance on SoftMouse.NET - December 23, 2022
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Friday December 23, 2022

    Time: 9:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately five (5) minutes.

    Purpose: SoftMouse.NET unscheduled application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • SoftMouse.NET - Unscheduled Server Maintenance (Duration 15 minutes)
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday October 29, 2022

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately fifteen (15) minutes.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • SoftMouse.NET Application Upgrade - October 14, 2022
  • SoftMouse.NET application upgrade version v5.1.9 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday October 14, 2022

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • SoftMouse.NET Application Upgrade - September 16, 2022
  • SoftMouse.NET application upgrade version v5.1.7 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday September 16, 2022

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - August 5, 2022
  • SoftMouse.NET application upgrade version v5.1.6 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday August 5, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - July 30, 2022
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday July 30, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately two (2) hours.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Scheduled Infrastructure Upgrade on SoftMouse.NET - July 8, 2022
  • SoftMouse.NET Infrastructure Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday July 8, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately ten (10) minutes.

    Purpose: SoftMouse.NET Infrastructure Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - June 24, 2022
  • SoftMouse.NET application upgrade version v5.1.5 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday June 24, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Infrastructure Upgrade on SoftMouse.NET - June 18, 2022
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Saturday June 18, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (1) hour.

    Purpose: SoftMouse.NET Infrastructure Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Infrastructure Upgrade on SoftMouse.NET - May 27, 2022
  • SoftMouse.NET Infrastructure Upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday May 27, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Infrastructure Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - May 13, 2022
  • SoftMouse.NET application upgrade version v5.1.4 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday May 13, 2022

    Time: 11:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] for any questions

    Thank you, The SoftMouse.NET Support

  • Scheduled Application Maintenance on SoftMouse.NET - April 30, 2022
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Date: Saturday April 30, 2022

    Time: 11:30 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately one (1) hour.

    Purpose: SoftMouse.NET Application Maintenance - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this maintenance window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you,

    The SoftMouse.NET Support

  • Scheduled Application Upgrade on SoftMouse.NET - April 8, 2022
  • SoftMouse.NET application upgrade version 5.1.3 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Date: Friday April 8, 2022

    Time: 10:00 PM EST (use this Time Zone Converter to convert to your local time)

    Duration: approximately three (3) hours.

    Purpose: SoftMouse.NET Application Upgrade - Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    Impact: During this upgrade window, SoftMouse.NET login access will be temporarily unavailable.

    Please contact [email protected] with any questions

    Thank you, The SoftMouse.NET Support

  • SoftMouse.NET Application Upgrade - February 25, 2022
  • SoftMouse.NET application upgrade version 5.1.2 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you, SoftMouse.NET Your digital breeding & colony management partner




    10pm EST Friday February 25, 2022 approximately three (3) hours.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade to version 5.1.2.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - January 15, 2022
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    11:00 PM EST Saturday January 15, 2022 approximately four (4) hours.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Scheduled SoftMouse.NET Application Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - November 19, 2021
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    11:00 PM EST Friday November 19, 2021 approximately thirty (30) mins.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Scheduled SoftMouse.NET Application Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - November 12, 2021
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    11:00 PM EST Friday November 12, 2021 approximately Three (3) hours.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Scheduled SoftMouse.NET Application Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - October 9, 2021
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    11:00 PM EST Saturday October 9, 2021 approximately fifteen (15) minutes.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Scheduled SoftMouse.NET Application Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - October 2, 2021
  • SoftMouse.NET Application Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    11:00 PM EST Saturday October 2, 2021 approximately fifteen (15) minutes.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Unscheduled SoftMouse.NET Application Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - October 1, 2021
  • SoftMouse.NET application upgrade version 5.0.10 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you, SoftMouse.NET Your digital breeding & colony management partner




    10pm EST Friday October 1st, 2021 approximately two (2) hours.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade to version 5.0.10.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMOuseFAQ System Maintenance - September 29, 2021
  • 6:00 PM EST on September 29, 2021 approximately one (1) hour.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    System maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to the website will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance - September 24, 2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    9:30 pm EST Saturday September 25, 2021 approximately two (2) hours.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Unscheduled SoftMouse.NET System Maintenance (patch upgrade).

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance - September 18, 2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    8pm EST Saturday September 18, 2021 approximately six (6) hours.

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    System Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - September 03
  • SoftMouse.NET application upgrade has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you, SoftMouse.NET Your digital breeding & colony management partner




    10pm EST Friday September 03, 2021 approximately three (3) hours

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - August 20 and August 21
  • SoftMouse.NET application upgrade version 5.0.9 has been COMPLETED.

    • All SoftMouse.NET services are available.
    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you, SoftMouse.NET Your digital breeding & colony management partner




    9pm EST Friday August 20, 2021 approximately four (4) hours

    and

    9pm EST Saturday August 21, 2021 approximately four (4) hours

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - July 30 and July 31
  • SoftMouse.NET application upgrade version 5.0.8 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    9pm EST Friday July 30, 2021 to 3am EST Saturday July 31, 2021 approximately six (6) hours

    and

    9pm EST Saturday July 31, 2021 to 3am EST Sunday August 1, 2021 approximately six (6) hours

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - July 23, 2021
  • SoftMouse.NET maintenance has been COMPLETED. SoftMouse.NET application upgrade has been postponed to July 30 and July 31.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    9pm EST Friday July 23, 2021 to 3am EST Saturday July 24, 2021 approximately six (6) hours

    and

    9pm EST Saturday July 24, 2021 to 3am EST Sunday July 25, 2021 approximately six (6) hours

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance - July 10,2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    10pm EST Friday July 10, 2021 to 11 pm EST Saturday June 10, 2021 approximately one (1) hour.

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - June 11, 2021
  • SoftMouse.NET application upgrade version 5.0.7 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    10pm EST Friday June 11, 2021 to 2am EST Saturday June 12, 2021 approximately four (4) hours

    During Application Upgrade Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - May 20, 2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    8pm EST Saturday May 22, 2021 to 8am EST Sunday May 23, 2021 approximately twelve (12) hours

    During Application Maintenance Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance - April 9, 2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    10pm EST Friday April 9, 2021 to 1am EST Saturday April 10, 2021 approximately three (3) hours

    During System Maintenance Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Systems and cloud infrastructure maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouseFAQ.com System Maintenance - March 29, 2021
  • SoftMouseFAQ.com System Maintenance has been COMPLETED.

    • All SoftMouseFAQ.com services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    SoftMouseFAQ.com will be under maintenance at 6:00pm, March 29 for approximately 30 minutes.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - March 19, 2021
  • SoftMouse.NET application upgrade version 5.0.6 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Start: 10:00 PM EST Friday March 19, 2021

    Duration: Approximately four (4) hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade on SoftMouse.NET version 5.0.6.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouseFAQ.com System Maintenance - March 12, 2021
  • SoftMouseFAQ.com System Maintenance has been COMPLETED.

    • All SoftMouseFAQ.com services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    SoftMouseFAQ.com will be down for maintenance at 7pm, March 12 for approximately 30 minutes.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance - February 27, 2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    10pm EST Saturday February 27, 2021 to 3am EST Sunday February 28, 2021 approximately five (5) hours

    During System Maintenance Procedures, access to your account will be temporarily unavailable.

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    System Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - February 19, 2021
  • SoftMouse.NET application upgrade version 5.0.5 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Start: 11:00 PM EST Friday February 19, 2021

    Duration: Approximately three (3) hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application Upgrade on SoftMouse.NET version 5.0.5.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance - Jan 23, 2021
  • SoftMouse.NET System Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner


    Start: 11:00 PM EST Saturday January 23, 2021

    Duration: Thirty (30) minutes

    Purpose:

    System Maintenance.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - Jan 22, 2021
  • SoftMouse.NET application upgrade version 5.0.4 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner


    Start: 11:00 PM EST Friday January 22, 2021

    Duration: Three (3) hours

    Purpose:

    Application Upgrade on SoftMouse.NET version 5.0.4.

    About Upgrades and System Maintenance

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • Unscheduled Maintenance at SoftMouseTraining.com
  • The maintenance on SoftMouseTraining.com has been successfully completed.

    All services have been restored.

    Thank you for your patience.

    The SoftMouse.NET Support Desk


    Unscheduled Maintenance at SoftMouseTraining.com The SoftMouse.NET webinars and video tutorials knowledge platform SoftMouseTraining.com is currently offline undergoing technical maintenance.

    For alternate SoftMouse.NET manual instructions please visit www.SoftMouseFAQ.com knowledge platform.

    We will update this message when service has been restored.

    Thank you for your patience.

    The SoftMouse.NET Support Desk

  • SoftMouse.NET Planned Maintenance - Saturday November 28
  • Start: 9:00 PM EST Saturday November 28, 2020

    Duration: ten (10) hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Maintenance on SoftMouse.NET.

    About Upgrades and System Maintenance

    Scheduled Upgrades or System Maintenance Procedures are conducted on Friday and / or Saturday evenings during our regular maintenance window between 9:00 pm and 3:00 am EST (Toronto) in order to minimize inconvenience to our subscribers around the world.

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Planned Maintenance - Friday November 27
  • Start: 10:00 PM EST Friday November 27, 2020

    Duration: five (5) hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Maintenance on SoftMouse.NET.

    About Upgrades and System Maintenance

    Scheduled Upgrades or System Maintenance Procedures are conducted on Friday and / or Saturday evenings during our regular maintenance window between 9:00 pm and 3:00 am EST (Toronto) in order to minimize inconvenience to our subscribers around the world.

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and System Maintenance - Oct 30, 2020
  • SoftMouse.NET application upgrade version 5.2 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner

    Planned Application Upgrade and System Maintenance

    Start: 11:00 PM EST Friday October 28, 2020

    Duration: Up to 2 hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Application upgrade and system maintenance to SoftMouse.NET version 5.2

    About Application Upgrades and System Maintenance

    Scheduled Application Upgrades or System Maintenance Procedures are conducted on Friday and / or Saturday evenings during our regular maintenance window between 9:00 pm and 3:00 am EST (Toronto) in order to minimize inconvenience to our subscribers around the world.

    During Application Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Application Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • Planned Maintenance on LabAssistant.com Friday October 02, 2020
  • LabAssistant.com maintenance has been COMPLETED

    • All services are available.

    Thank you,

    The LabAssistant Team


    Planned Maintenance

    Start: 9:00 PM EST Friday October 2, 2020

    Duration: 5 hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Maintenance and Updating of the LabAssistant.com Beta site.

    About Upgrades and System Maintenance

    Scheduled Upgrades or System Maintenance Procedures are conducted on Friday and / or Saturday evenings during our regular maintenance window between 9:00 pm and 3:00 am EST (Toronto) in order to minimize inconvenience to our subscribers around the world.

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    The LabAssistant Team

  • SoftMouse.NET Planned Maintenance - September 11, 2020
  • SoftMouse.NET maintenance has been COMPLETED

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner


    Planned Maintenance

    Start: 11:00 PM EST Friday September 11, 2020

    Duration: Up to 45 minutes

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Maintenance on SoftMouse.NET.

    About Upgrades and System Maintenance

    Scheduled Upgrades or System Maintenance Procedures are conducted on Friday and / or Saturday evenings during our regular maintenance window between 9:00 pm and 3:00 am EST (Toronto) in order to minimize inconvenience to our subscribers around the world.

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Planned Maintenance - August 29, 2020
  • SoftMouse.NET maintenance has been COMPLETED

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner


    Planned Maintenance

    Start: 10:00 PM EST Saturday August 29, 2020

    Duration: Up to 3 Hours

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Maintenance on SoftMouse.NET.

    About Upgrades and System Maintenance

    Scheduled Upgrades or System Maintenance Procedures are conducted on Friday and / or Saturday evenings during our regular maintenance window between 9:00 pm and 3:00 am EST (Toronto) in order to minimize inconvenience to our subscribers around the world.

    During Upgrades and System Maintenance Procedures, access to your account will be temporarily unavailable.

    Click here to learn more about: Scheduled Upgrades And System Maintenance Procedures.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Maintenance - August 13, 2020

  • SoftMouse.NET maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 11:00 PM EST Thursday August 13, 2020

    End: 11:15 PM EST Thursday August 13, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

    Purpose:

    Maintenance on SoftMouse.NET.

    During the scheduled Maintenance, subscribers will not be able to login to their account.

    We will update this notice once the maintenance has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and Maintenance - August 7, 2020

  • SoftMouse.NET application upgrade version 5.1 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner



    Start: 10:00 PM EST Friday August 7, 2020

    End: 3:00 AM EST Saturday August 8, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

              https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Application Maintenance and upgrade to SoftMouse.NET version 5.1

    During the scheduled Application Maintenance and upgrade, subscribers will not be able to login to their account.

    We will update this notice once the Application Maintenance and upgrade has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures (copy and paste the link below into your browser)

         https://www.softmouse.net/softmouse-mouse-colony-management-software-database-lims-support.jsp#scheduledUpdates
    

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Maintenance - August 1, 2020

  • SoftMouse.NET maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Saturday August 1, 2020

    End: 3:00 AM EST Sunday August 2, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

              https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    Maintenance on SoftMouse.NET.

    During the scheduled Maintenance, subscribers will not be able to login to their account.

    We will update this notice once the maintenance has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures (copy and paste the link below into your browser)

         https://www.softmouse.net/softmouse-mouse-colony-management-software-database-lims-support.jsp#scheduledUpdates
    

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • Unscheduled Maintenance - July 12, 2020
  • All SoftMouse.NET services are available.

    Thank you, SoftMouse.NET Your digital breeding & colony management partner



    SoftMouse.NET will conduct an unplanned maintenance for 45 mins at 5:30pm EST today (ie within this hour). SoftMouse.NET will resume access at 6:15pm EST. We apologize for the inconvenience.

    Thank you for your patience. SoftMouse.NET Your digital breeding & colony management partner

  • Unscheduled Maintenance - July 06, 2020
  • ** NOTICE: SoftMouse.NET may run slower than usual in the next few minutes for ~5 mins as we make minor infrastructure adjustments. If your session should end please log back in.

    We apologize for the inconvenience. Thank you for your patience! SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and Maintenance - July 03, 2020

  • SoftMouse.NET application upgrade version 5.0 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner





    Start: 9:00 PM EST Friday July 3, 2020

    End: 3:00 AM EST Saturday July 4, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

              https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Application maintenance and upgrade to SoftMouse.NET version 5.0

    During the scheduled Server and Infrastructure Maintenance, subscribers will not be able to login to their account.

    We will update this notice once the server and infrastructure maintenance has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures (copy and paste the link below into your browser)

         https://www.softmouse.net/softmouse-mouse-colony-management-software-database-lims-support.jsp#scheduledUpdates
    

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • Unscheduled Maintenance - May 25, 2020


  • SoftMouse.NET may run slower than usual at 10PM EST today for 15 minutes as we make minor infrastructure adjustments.

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Maintenance - May 15, 2020

  • SoftMouse.NET application maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Friday May 15, 2020

    End: 3:00 AM EST Saturday May 16, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

              https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Application Maintenance

    During the maintenance, subscribers will not be able to login to their account.

    We will update this notice once the application maintenance has been completed.

    If you have any questions, please contact the SoftMouse.NET Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and Maintenance - May 01, 2020

  • SoftMouse.NET application upgrade version 4.3.3 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner






    Start: 10:00 PM EST Friday May 01, 2020

    End: 3:00 AM EST Saturday May 02, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

              https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Application maintenance and upgrade to SoftMouse.NET version 4.3.3

    During the scheduled Maintenance window, subscribers will not be able to login to their account.

    We will update this notice once the maintenance has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures (copy and paste the link below into your browser)

         https://www.softmouse.net/softmouse-mouse-colony-management-software-database-lims-support.jsp#scheduledUpdates
    

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and Maintenance - February 28, 2020

  • SoftMouse.NET application upgrade version 4.2.13 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner






    Start: 10:00 PM EST Friday February 28, 2020

    End: 3:00 AM EST Saturday February 29, 2020

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

              https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Application maintenance and upgrade to SoftMouse.NET version 4.2.13

    During the scheduled Server and Infrastructure Maintenance, subscribers will not be able to login to their account.

    We will update this notice once the server and infrastructure maintenance has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures (copy and paste the link below into your browser)

         https://www.softmouse.net/softmouse-mouse-colony-management-software-database-lims-support.jsp#scheduledUpdates
    

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • Unscheduled Server Maintenance (Duration 3 hours)


  • Start Time: 5:00 PM EST (today) Sunday December 8, 2019

    End Time: 8:00 PM EST (today) Sunday December 8, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

           https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Server Maintenance

    During the maintenance, subscribers will not be able to login to their account.

    We will update this notice once the application maintenance has been completed.

    We apologize for the inconvenience and thank you for your patience!

    If you have any questions, please contact the SoftMouse.NET Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • Update: SoftMouse.NET Server and Infrastructure Maintenance - December 08, 2019


  • As part of our planned infrastructure maintenance this weekend (Dec 7-8), SoftMouse.NET may occasionally run a bit slower than usual today.

    We apologize for the inconvenience and thank you for your patience!

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    SoftMouse.NET Support Desk

    Your digital breeding & colony management partner

  • SoftMouse.NET Scheduled Server and Infrastructure Maintenance - December 07, 2019


  • Start: 10:00 PM EST Saturday December 7, 2019

    End: 3:00 AM EST Sunday December 8, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

         https://www.timeanddate.com/worldclock/converter.html
    

    Purpose:

    1. Server and Infrastructure Maintenance to SoftMouse.NET

    During the scheduled Server and Infrastructure Maintenance, subscribers will not be able to login to their account.

    We will update this notice once the server and infrastructure maintenance has been completed.

    To learn more about: Scheduled Upgrades And System Maintenance Procedures (copy and paste the link below into your browser)

         https://www.softmouse.net/softmouse-mouse-colony-management-software-database-lims-support.jsp#scheduledUpdates
    

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and Maintenance - November 29 2019

  • SoftMouse.NET application upgrade version 4.3.0 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Friday November 29, 2019

    End: 3:00 AM EST Saturday November 30, 2019

    Convert to your local time: https://www.timeanddate.com/worldclock/converter.html

    Purpose: Application upgrade and maintenance to SoftMouse.NET version 4.3.0

    During the scheduled application upgrade, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade has been completed.

    If you have any questions, please contact the SoftMouse.NET Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Server Maintenance - November 3, 2019

  • SoftMouse.NET Server Maintenance has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 7:00 PM EST Sunday November 3, 2019

    End: 8:30 AM EST Sunday November 3, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Server Maintenance

    During the maintenance, subscribers will not be able to login to their account.

    We will update this notice once the application maintenance has been completed.

    If you have any questions, please contact the SoftMouse.NET Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - October 12, 2019

  • SoftMouse.NET application upgrade version 4.2.9 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Saturday October 12, 2019

    End: 3:00 AM EST Sunday October 13, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade to SoftMouse.NET version 4.2.9

    During the scheduled application upgrade, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade has been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - October 5, 2019

  • SoftMouse.NET application upgrade version 4.2.8 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Saturday October 5, 2019

    End: 3:00 AM EST Sunday October 6, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade to SoftMouse.NET version 4.2.8

    During the scheduled application upgrade, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade has been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - September 6, 2019

  • SoftMouse.NET application upgrade version 4.2.7 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Friday September 6, 2019

    End: 3:00 AM EST Saturday September 7, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade to SoftMouse.NET version 4.2.7

    During the scheduled application upgrade, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade has been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you,

    SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - July 12, 2019

  • SoftMouse.NET application upgrade version 4.2.6 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 11:00 PM EST Friday July 12, 2019

    End: 3:00 AM EST Saturday July 13, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade to SoftMouse.NET version 4.2.6
    2. Cloud Operations maintenance

    During the scheduled application upgrade and operations maintenance, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade and maintenance have been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you, SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - June 28, 2019

  • SoftMouse.NET application upgrade version 4.2.4 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 11:00 PM EST Friday June 28, 2019

    End: 3:00 AM EST Saturday June 29, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade
    2. Cloud Operations maintenance

    During the scheduled application upgrade and operations maintenance, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade and maintenance have been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you, SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade - May 17, 2019

  • SoftMouse.NET application upgrade version 4.2.3 has been COMPLETED.

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 11:00 PM EST Friday May 17, 2019

    End: 3:00 AM EST Saturday May 18, 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade
    2. Application maintenance

    During the scheduled application upgrade maintenance, subscribers will not be able to login to their account.

    We will update this notice once the application upgrade and maintenance have been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you, SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET System Maintenance and Upgrade - March 2, 2019

    • SoftMouse.NET maintenance has been completed

    • All SoftMouse.NET services are available.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start: 10:00 PM EST Saturday March 2nd 2019

    End: 3:00 AM EST Sunday March 3rd 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    We will be upgrading the SoftMouse.NET cloud infrastructure.

    During the scheduled cloud upgrade and maintenance, subscribers will not be able to login to their account.

    We will update this notice once the cloud upgrade and maintenance have been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you, SoftMouse.NET Your digital breeding & colony management partner

  • SoftMouse.NET Application Upgrade and Maintenance - February 22, 2019

    • SoftMouse.NET maintenance and upgrade have been completed

    • All SoftMouse.NET services are available.

    • Log in to SoftMouse.NET and visit the Home page (Click Home Page Icon) to learn more about what was upgraded.

    Thank you,

    SoftMouse.NET

    Your digital breeding & colony management partner




    Start Date: 11:00 PM EST Friday February 22nd 2019

    End Date: 3:00 AM EST Saturday February 23rd 2019

    In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator https://www.timeanddate.com/worldclock/converter.html

    Purpose:

    1. Application upgrade
    2. Application maintenance

    During the scheduled application upgrade maintenance, subscribers will not be able to login to their account.

    We will update this notice once the apllication upgrade and maintenance have been completed.

    If you have any questions, please contact the Iseehear Support Desk at [email protected].

    Thank you, SoftMouse.NET Your digital breeding & colony management partner

Previous Incidents

16th May 2024

No incidents reported

15th May 2024

No incidents reported

14th May 2024

No incidents reported

13th May 2024

No incidents reported

12th May 2024

No incidents reported

11th May 2024

No incidents reported

10th May 2024

No incidents reported



Vendor Health Status Pages



Page Last Updated:   Tue, Dec 3, 2024 1:07 AM   (Toronto, Canada) - This page refreshes every three (3) minutes.






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